Returns Policy

-  Returns are not accepted unless our team deems the product to have a major fault.

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-  If purchasing from a stockist, contact them directly to learn about their return policy.

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-  If accepting of a return request, we will provide a prepaid shipping return label (to Australian customers only) via email, and offer:

                 -  a refund to the original payment method or;

                 -  a store credit of the original product cost (shipping cost excluded),                              which will be sent by email as a coupon code to use at checkout or;

                 -  an exchange.

-  Gift cards cannot be returned.

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-  If you believe your item is damaged, has a fault, or you have received the wrong item, please contact our team at contact.archerfield@gmail.com. Please include order details and a photo of the item/fault/damage.